Privacy Policy

Information we collect

• Account data — name, email, and authentication details when you sign up.
• Repository & product data — content you connect or create in the Service (for example repository metadata, diagrams, decisions, handoffs, and prompts) needed to provide architecture documentation features.
• Usage & device data — logs, approximate location from IP, browser type, and product analytics that help us operate and improve the Service.
• Billing data — processed by our payment provider (Paddle). We do not store full card numbers on our servers.

How we use information

• Provide, secure, and improve the Service
• Authenticate you and manage your workspace
• Process subscriptions and send transactional email
• Respond to support requests
• Comply with legal obligations

Sharing

We use trusted processors (for example hosting, authentication, analytics, and payments) to run the Service. We do not sell your personal information. We may disclose information if required by law or to protect the Service and our users.

Data retention

We retain account and product data while your account is active and as needed for legitimate business or legal purposes. You may request deletion of your account by contacting us.

Security

We use industry-standard measures to protect data in transit and at rest. No method of transmission or storage is 100% secure.

Your choices

Depending on where you live, you may have rights to access, correct, export, or delete personal data. Contact hello@arcobay.com to make a request.

Changes

We may update this policy from time to time. We will post the revised version on this page and update the "Last updated" date.

Contact

Questions about privacy: hello@arcobay.com. See also our Terms of Service and Refund Policy.